The turning point in this story, before having her windshield repaired, had Mary reached out to her insurance company she would have been redirected to Safelite. Safelite would have told her that cracks longer than a dollar bill could not be fixed and need to be replaced instead.
Jeff, having the strong brand messaging, "Stronger Than A New Windshield" and "Long Crack Windshield Repair", was able to win this job over Safelite and well you've read the rest, his craftsmanship paired with Ultra Bond product line, windshield repair kit, inadvertently saved Mary. The quality windshield repair resin we manufacture is a structural adhesive resin, and we're the only manufacturer in the U.S.A that maintains this high standard.