Terms and CONDITIONS

Order Processing

Every effort is made to ship orders within 24 hours (weekends and holidays excluded).

 An email message is sent to you upon completion of an order and when your order ships. The email will include a copy of your order, the name of the delivery carrier, and a tracking number so you can track the status of your order through the delivery carriers’ website.

If you have not received an email confirming shipment after the appropriate time has elapsed, please contact Liberty at info@ultrabond.com. We make every effort to respond to your email by the next business day.

Domestic Shipping

Ultra Bond orders are shipped via USPS or UPS.  You Choose the shipping on the check-out page such as: UPS Ground, 3 Day Select, 2nd Day Air and Next Day Air are available shipping options for most items. Time in transit is calculated in business days and excludes the date of shipment, weekends, and holidays.

Shipping charges are calculated based on weight and package dimensions. In some instances, the dimensional weight of a package may be more than the actual weight. In these instances, dimensional weight will be charged in accordance with the delivery carriers’ regulations.

Time in transit is typically 2-3 business days from date of shipment. Ultra Bond has no control of the shippers USPS, UPS or any other shipper. If you have not received your package within 5 business days from the date of shipment please contact us. (970) 256-0200 or info@ultrabond.com

Select items may require additional insurance, signature upon delivery and/or Hazmat handling fees. The shipping price will include such fees if applicable. Hazmat items are not available for shipment via USPS regardless of size or weight.

International Shipping

Ultra Bond ships to all addresses worldwide serviced by UPS and USPS and allowed by the United States. Orders to addresses outside the United States will be shipped via USPS or UPS International. UPS is more dependable internationally. For other options please contact customer service.

UPS Standard, Expedited, Saver and Express are available shipping options for most items. Time in transit is calculated in business days and excludes the date of shipment, weekends, and holidays. Please note that on rare occasions, customs agents may delay delivery of some packages at their discretion and is out of our control.

Shipping charges are calculated based on weight and package dimensions. In some instances, the dimensional weight of a package may be more than the actual weight. In these instances, dimensional weight will be charged in accordance with the delivery carriers’ regulations.

Select items may require additional insurance, signature upon delivery and/or Hazmat handling fees. Such fees will be included in the shipping price if applicable. Hazmat  items are not available for shipment via USPS regardless of size or weight.

International purchasers should contact their customs office for accurate duty and tax information. You may also find helpful information for estimating taxes and duties on the U.S. Customs Website.

Order Changes and Cancellations

Ultra Bond processes your orders electronically. Your order may be in process soon after it is submitted. To change or cancel an order contact us immediately at (970) 256-0200. We will make every effort to honor your request. However, orders cannot be cancelled if merchandise has been shipped and shipping charges will not be refunded.

Guarantee, Returns or Exchanges

We guarantee your satisfaction with every product we sell with a full product refund if returned within 30 days of purchase. No refunds will be made on the shipping costs. A Return Authorization is mandatory for all returns or exchanges. Please contact Liberty at info@ultrabond.com  for a return authorization prior to returning a product to Ultra Bond for any reason.

Items covered by the Ultra Bond warranty and returned within the warranty period will be evaluated and may be repaired or replaced at the sole discretion of Ultra Bond