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Exploring The Dos and Don'ts Of Opening A Windshield Repair Business: Part 1


professional windshield repair kits

Opening a windshield repair service can be a very profitable endeavor -- that is, if you conduct business properly and prioritize customer satisfaction. But with 253 million cars on the road, the windshield repair industry is certainly a growing market. And we should know -- as the makers of some of the most in-demand windshield repair kits used today, Ultra Bond has become a leading expert in this thriving industry.

If you're an entrepreneur in the process of starting your own windshield repair shop, then here are some important do's and don'ts to keep in mind.

DO: Use The Best Quality Professional Windshield Repair Kits

This should be a given -- not just with windshield repair, but with any industry. A good windshield repair company does their work with integrity and has lab and field test results on the windshield repair resins they use. They know they can provide a high-quality and specialized service. Whether you're a one-man shop or have a team of technicians working for you, you need the right windshield repair tools for the job. While some cracks and chips may require total windshield replacement, many auto glass customers will be looking for less expensive solutions. That's why investing in professional windshield repair kits and other quality supplies is absolutely essential. If you don't, then chances are you won't be in business for long.

DON'T: Neglect The Advantages of Online Resources

Ideally, you already have some experience in the windshield repair industry. But regardless of your experience level, finding the right online resources can significantly boost your skill level and educate you about new products, tools, materials, windshield repair technology, and more. For beginners and advanced professionals, Ultra Bond’s YouTube tutorials are a great place to start, for more advanced auto glass technicians, there is a library of a variety of advanced manuals, blogs and articles online on the bottom of Ultra Bond’s webpages.

DO: Develop A Workload Schedule To Determine Profits

Before your business even opens its doors, it's important to have at least a tentative workload schedule, i.e., determining how many repairs your business can handle in one day. This metric is ultimately what determines your profit margins. For example, a windshield repair business that repairs chips and performs between four and six repairs per day has a potential annual income of 45,000, adding long crack repair increases that potential to $72,000, but on the higher end, businesses that can handle 10-15 chip repairs daily have the potential to bring in as much as $110,000 yearly. Adding long crack repair increases that potential to $182,000 because long crack repair increase the average job amount by about 40-50% along with the demand for your business.

DON'T: Neglect Training

Finally, one of the most critical components in quality assurance involves making sure your employees receive adequate training. Ultra Bond offers free hands-on training to any windshield repair technician. There is also windshield repair online certification courses from the National Windshield Repair Association. There are six basic types of windshield breaks and two types of cracks, and your technicians should be able to recognize and repair each one. Your employees should also be fully trained to work directly with clients, as windshield repair is very much a customer service-oriented industry. Your employees need to know how to communicate clearly, professionally, and consistently to existing and potential customers while relaying their education and specialized skills.

Ultimately, keeping these do's and don'ts in mind when starting a windshield repair company will help you take the right steps and become as profitable as possible. Keep an eye out for the next post, where we'll discuss more do's and don'ts to remember. For more information about professional windshield repair kits, contact Ultrabond.

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   Before/After Photos
   Incorrect Resin Photos
   Correct Resin Photos
   Fundamentals of Windshield Repair Adhesives
   Repairable Windshield Damage
   Windshields are Made to Crack
   Windshields Repair Standard (ROLAGS)

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