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Drilling and Re-Repairs

Drilling is the one skill of a professional windshield repair technician, and I did say professional that is not optional. I do not know of any legitimate windshield repair manufacturer that does not sell and teach drilling. There is an insurance TPA who did not replace this fundamental procedure; they just eliminated it so the market for re-repairs is huge and growing every day.

The better you are at drilling and tapping a bullseye the better technician you are. The drill is a windshield repair technician’s best friend and will bail you out of anything that can go wrong during a repair.  And when it comes to speed, why would you want to spend ten to fifteen minutes to maybe fill a break when you can completely fill it in less than 60 seconds by drilling and tapping a bullseye? In windshield repair the rule of thumb is “If it doesn’t fill, Drill”.

How to Drill: Rest the palm of your hand on the glass; hold the drill like a pencil and drill half way through the outerlite with about a size 170-172 bit (1/36 of an inch). Some folks like to steady it with the other hand too.  This may only be a few seconds of drilling as the impact point may be close to half way through already.  Then place a needle in the hole and tap a mini bullseye the goal is make access to every part and crack in the break through the tapped bullseye.  

The reason that the do-it-yourself kits are a fraud is most breaks require drilling to gain access into the cavity when there is no round bullseye under the impact point. This includes the two most common windshield breaks, the radiating crack and the partial bullseye. Direct marketers will tell you these two breaks make up over half their repairs. Those who do not do direct marketing will see these breaks usually as the second or third breaks as many consumers do not think these small breaks are serious enough to take the time to get them repaired.

Glass breaks on the opposite side of impact. The break or cavity is on the back side of the outerlite against the PVB. Filling a cavity in dentistry is the most comparable process to a windshield chip repair. The dentist drills a small hole from the top of the tooth into the cavity to fill it with a methacrylic to save the tooth and the windshield repair technician drills a small hole from the top of the glass to fill the cavity with a methacrylic to save the windshield, both the tooth and the windshield are already damaged. That hog wash that drilling damages the glass, well so does those nails hammered into the wood that is holding your house together. And not putting resin into a break and billing the insurance company for it is insurance fraud and fraud on the consumer.

Re-Repairs – Many of us technicians have been re-repairing the TPA’s disgraceful repairs for decades and we have become very good at it. All it takes is the required skill of drilling to gain access and re-repair those breaks they did not put resin into like in the photos.  Drill into the void and fill it with a resin that bonds to glass and acrylic. Sometimes you may have to drill every leg of a star if they got resin past the pit and clogged the passage into the cracks. See photos below.

Note: All these consumers called their insurance company for a repair and ended up with their TPA and these Bernard Madoff Repairs.

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Repaired by American Family’s TPA

Drilling to Re-repair it

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Tapping a mini Bullseye

Re-Repaired – by a Non-Participant repair only

Repaired by Safeco’s TPA

Re-Repaired by a “Non Participant” by drilling twice

Repaired by Farmer’s TPA

Re-repaired by drilling

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   Before/After Photos
   Incorrect Resin Photos
   Correct Resin Photos
   Fundamentals of Windshield Repair Adhesives
   Repairable Windshield Damage
   Windshields are Made to Crack
   Windshields Repair Standard (ROLAGS)

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