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Customer Survey - Parking Lots

LOCATIONS # OF VEHICLES STONE BREAKS FLOATER CRACKS EDGE CRACKS MISC REPAIRS
Memphis, TN. 350 169 9 36 4 18
Warren, MI. 400 190 8 42 9 2
Las Vegas, NV. 150 61 1 13 3 N/A
Salt Lake City, UT. 150 69 6 23 4 N/A
Fairmont, MN. 60 22 1 14 1 N/A
Bloomington, IL. 200 83 2 20 11 11
North Platte, NE. 500 247 25 114 9 13
Grand Junction, CO. 250 106 6 30 3 4
Baton Rouge, LA 450 417 6 103 4 11
Shreveport, LA 200 180 4 33 3 9
Phoenix, AZ 1209 236 15 88 11 N/A
Mall of America, Minn.* 1176 217 13 40 12 N/A
Denver 428 205 25 90 2 N/A
Total 5523 2202 121 646 76

68

* This survey was conducted with Harmon AutoGlass in Minnesota. Findings might not accurately reflect the number of damages per vehicle in the local market because the Mall of America is a tourist attraction. However, the objective of that particular survey was to determine damage types and percentages, which are accurate.

 
FACTS

Stones cause 90% of windshield replacements. When a stone hits within 2 to 3 inches of the edge, it cracks almost immediately. This is called an edge crack. When a stone hits beyond the 2 to 3 inches of the edge area, it makes a stone break (bulls-eye, star break, etc.) These breaks are about the size of a dime and less than 10% will eventually crack into what is called a floater crack. A floater crack is a long crack not off the edge, caused by a stone break that spread. Cracked windshields will fail at least 4 ANSI/SAE 2.26 safety tests.

 
SURVEY CONCLUSIONS

  1. 85% of cracked windshields are off the edge of the glass. Edge cracks out number floater cracks 5 to 1.
  2. Less than 10% of stone breaks actually crack, which is probably why consumers don't bother having them repaired.

FACTS OBTAINED FROM OTHER SURVEYS

  1. Over 90% of long cracks repaired at windshield repair shops are edge cracks.
  2. Approximately 80% of replacements are from edge cracks.
  3. EdgeGuard can eliminate the edge crack.

Visit EdgeGuard for More Details on Preventing Edge Cracks.

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References

   FAQ
   Before/After Photos
   Incorrect Resin Photos
   Correct Resin Photos
   Fundamentals of Windshield Repair Adhesives
   Repairable Windshield Damage
   Windshields are Made to Crack
   Windshields Repair Standard (ROLAGS)

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